Thread: I feel deceived
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Old 01-08-2007, 04:18 PM
Sherry Crann (sherry)
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Default Howdy guys, Kombrig wrote:

Howdy guys,

Kombrig wrote:
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It can't be, Sherry. Because a setup program is already in my computer!
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Ah, but it can be You were able to download the software successfully, and that much is good. But it is during the installation process where the problem arises.

Firewall or antivirus software "opposition" is the bane of installation programs. As Herbert has pointed out, in their admirable effort to protect your computer, "protection" applications are sometimes overprotective, and don't allow you to do what you want to. Some of them are confusing to initially configure correctly (ie, so they're really doing what you want) and difficult to change those settings if they're not what you wanted. That's why, rather than trying to figure out exactly what settings you need to change on every "protection" application out there, nearly any developer who has an application that runs on Windows will suggest that you simply turn off the protection software during an installation, then turn it back on again when you're done.

The installation software is a package that we use for installing our products, so it is not inherently a "Notation" product. Mark is looking to switch to another installation package, which will probably also have it's own little quirks, just hopefully not as many.

For the version of Composer that you have, purchases made one month ago were before the official release of 2.0, so yes, you got the 1.1.7 version for the download, with the understanding that you would be eligible for a free upgrade to version 2.0, which you can get by visiting http://www.notation.com/FreeUpdateToNotation20.php

Please do note that you may need to turn off your protection software for the installation to proceed correctly

ttfn,
Sherry
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