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I do not see or cannot use the link to redownload my software - what do I do?


Sometimes an email program, browser, or some malware protection software that is installed on your machine will hide or disable links that download executable files such as .exe or .msi filetypes. 

You may need to check the security settings for  (1) your email application (2) your browser and/or (3) any malware software (eg. antivirus, firewall, etc.) that you have installed on your machine, and temporarily allow the download of an executable (.exe) filetype. Our software is guaranteed 100% malware-free, so you can rest assured there is no security issue from our website.  After you've finished downloading your software, you can re-set your security level back as it was.

If the above information does not help you to redownload your software successfully, please let us know by contacting us at https://www.notation.com/KB_Communication.php