Notation Software Users Forum  


Go Back   Notation Software Users Forum > Technical area > Questions or problems

Questions or problems Have a question or problem about something you can't find in the Help/Users Guide? Ask it here!

 
 
Thread Tools Search this Thread Display Modes
Prev Previous Post   Next Post Next
  #1  
Old 11-20-2011, 09:04 AM
Sherry C's Avatar
Sherry C Sherry C is offline
Product Manager
 
Join Date: Jul 2009
Location: Bad Axe, MI, USA (The Tip of the Thumb of Michigan)
Posts: 2,322
Lightbulb Link to Knowledgebase Articles

Hi friends,

This post is in the interest of information, not stifling questions or comments

Some folks may not realize that a number of common issues may already be answered in our Knowledge Base at http://notation.kayako.com/Knowledgebase/List
Just enter a term that is related to the issue, and see if the answer is there. We typically try to have step-by-step instructions for the fix (eg. Windows' font issues, etc.).

As always, though, you can feel free to ask questions here on the Users Forum or at our Helpdesk. The Helpdesk can be reached either via email at support@notation.com or online at http://notation.kayako.com/Tickets/Submit
When you submit a ticket, you should receive an immediate acknowledgement email. If you don't, then check your spam or junk folder to see if it was put there because of the link. Alternatively, you can always log back into the support area there to check on your ticket. We try to answer within 24 hours, though it may be longer around holidays.

Enjoy!
Sherry
__________________
Music is to the soul like water is to green growing things.
__________________________________
http://www.beanfieldcastle.net/music.html

Last edited by Sherry C; 08-24-2013 at 06:22 PM. Reason: update links
Reply With Quote
 

Bookmarks

Tags
knowledge base, questions, support

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Tutorial videos for Notation Software products Sherry C Tutorial Videos 0 03-16-2011 06:45 PM
Affiliate Link Clyde (clyde) Using Notation Software products with other (third party) products 4 05-29-2007 02:40 AM


All times are GMT. The time now is 09:15 AM.


Powered by vBulletin® Version 3.8.4
Copyright ©2000 - 2017, Jelsoft Enterprises Ltd.
Notation Software Germany GmbH www.notation.com/Imprint.php