Composer crashes when setting up midi controller

[Pat401]

Hi Sherry,

Firstly, the controller does work with Red Dot Forever. I've still got the problem with NC crashing, but I think I've narrowed it down a little. Here are the steps I took just now.

Part 1
1. Open NC
2. Controller plays and records ok -I got as far as setting it up as the default device yesterday.
3. Latency is obvious so go into Setup > Configuration > Device > Test.
4. NC crashes.

After a hard reboot I tried again. Actually the computer wouldn't shut down, it just hung in "shutting down" mode so I had to close it using the On/Off button on the computer.

Part 2
I did steps 1 to 3 again and this time for step 4 I went to Calibrate playback delay (latency). Once it got to trying it, NC crashed again but this time I saw the error message in the status bar, which was:

Internal program error: c0000005 address: 57c8a9
The windows alert box said Notation Composer has stopped working.

So, it seems to be something in the configuration file that's causing the crashes.

Part 3
This is a different problem that's not really a problem

When opening a new file, an alert box comes up with "Can't open template: C:\...." click OK and the Ensemble options box opens, then another "Can't open..." alert, but every thing opens up ok.

Anyway, I hope you can make some sense of all this. I appreciate your help.
Cheers,
Pat