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  #1  
Old 10-13-2010, 01:05 PM
NotationUser NotationUser is offline
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Default Notation Composer demo incomplete?

I'm currently testing Notation Composer demo...

When I try to open a new project in Notation Composer I get an error message "...Notation/Templates/Piano.not" not found.

When I continue by clicking "Ok" I get a list of templates to choose from where any other choice also does not work...

Again I can continue the following wizard pages and finally get one staff.

Is the demo incomplete and are there templates missing?
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  #2  
Old 10-13-2010, 05:15 PM
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Sherry C Sherry C is offline
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Default Re: Notation Composer demo incomplete?

Hi,

The short answer is "Vista"

(The following is from our KnowledgeBase article on this subject)
There is sometimes a problem with Vista if a user doesn't have the right "permissions" settings for a folder. You will need to be sure that your user name on your machine has "full control" settings for the folder C:\Users\Public\Documents\Notation\Templates\

To check this, you can right-click the Windows Start button, and select Explore.

1. On the left panel, you will see the directory for your computer.
2. Find the folder C:\Users\Public\Documents\Notation\Templates\
3. Right-click the folder name. A menu will be displayed.
4. In the menu, select Properties. The Notation Properties dialog box will be displayed.
5. In the dialog box, click the Security table.
6. At the Security tab, for Group or User Name, select your Windows Vista username.
7. Also at the Security tab, for Permissions, choose Full Control.
8. Enter OK to finish the dialog box.
If you need the templates to manually create a folder and put the template files into, you can click to download the templates here.

ttfn,
Sherry
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  #3  
Old 10-13-2010, 07:16 PM
NotationUser NotationUser is offline
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Default Re: Notation Composer demo incomplete?

Thanks for your reply but your procedure granting access rights did not help.

The real solution is quite simple:

Notation Software needs to be installed by running the installer with admin rights with the "run as administrator" context menu option... that's all.

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  #4  
Old 10-13-2010, 07:22 PM
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Sherry C Sherry C is offline
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Default Re: Notation Composer demo incomplete?

Hi,

Automatically forcing the user's computer to allow the installation file to "take over" the administrator's status would not be an acceptable solution as it would amount to 'forcing our way in.' There is an etiquette that says that "nice" programs don't do that

All that is required on installation is (generally) that the user who is trying to run the installation have administrator rights.

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Sherry
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  #5  
Old 10-13-2010, 07:47 PM
NotationUser NotationUser is offline
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Default Re: Notation Composer demo incomplete?

The account I used had admin rights but that seemed not to be enough.

If I get it right in Vista (x64 home premium) nothing runs with admin rights except you launch it with that option.

No program can take over admin rights without causing Vista to throw a message where you can grant permission or deny that.

Your etiquette with your installer is honorable but it does not install things proper in Vista (x64 home premium) ...
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  #6  
Old 10-19-2010, 05:12 PM
Mark W Mark W is offline
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Default Re: Notation Composer demo incomplete?

Hello NotationUser,

[QUOTE]When I try to open a new project in Notation Composer I get an error message "...Notation/Templates/Piano.not" not found.[/QUOTE/

When you installed Notation Compser under Vista 64-bits as "user" rather than "administration", what directory was the Notation/Template directory installed under?

Or, asked another way: what is the full path of ".../" in your original report?

Thanks


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