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  #1  
Old 12-10-2010, 10:14 AM
jss jss is offline
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Default NC 2.6 aborts if Exit after loading a Template file

NC 2.6
I load a template file and then exit NC, NC itself crashes (abort back the XP OS). If I load the very same file via the Open menu, it doesn't abort!


If restart NC2.6 and select the file from the history list all is ok – can Exit without problem.


I de-installed and re-installed NC 2.6 but still same problem.


Template files are just .not files in the \template folder aren't they?


It is possible these templates are from 2.x – (it's been a long time since I used them)
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  #2  
Old 12-10-2010, 10:22 AM
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Sherry C Sherry C is offline
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Default Re: NC 2.6 aborts if Exit after loading a Template file

Hi,

How are you opening the template file when you get the crash on exit - double-clicking the template in Windows Explore or .... ?

ttfn,
Sherry
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  #3  
Old 12-10-2010, 12:05 PM
jss jss is offline
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Default Re: NC 2.6 aborts if Exit after loading a Template file

hi
Start NC (from desktop icon)
File>New>etc... (select a template)
File>exit
Crash!
regards
-jss
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  #4  
Old 12-10-2010, 12:53 PM
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Sherry C Sherry C is offline
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Default Re: NC 2.6 aborts if Exit after loading a Template file

Hi,

First, please be sure that you're using the latest 2.6.3 version. That's what I'm testing in here. If you're not using 2.6.3, then you can get your download link by following the directions at www.notation.com/Redownload.php If that doesn't fix the problem, or if you're already using 2.6.3, then read on

I just tried the following steps and did not see the problem. Perhaps I'm missing something that you can point out to me:

1. Double-click my desktop icon to start Composer.
2. Click "Create a new song" on the opening screen.
3. Select a template (I tried Big Band, Blank, Piano, Guitar, and Brass trio during different tests).
4. Click "Next" for that step, as well as the following steps 2-5.
5. After the score shows up in the window, click the upper right "X" button to exit Composer. No crash for me here.

I'm running a Win 7 machine here. If you're still seeing the problem using these exact steps in version 2.6.3, please let me know what OS and version your machine is running.

Thanks!
Sherry
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  #5  
Old 12-10-2010, 01:17 PM
jss jss is offline
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Default Re: NC 2.6 aborts if Exit after loading a Template file

Hi
Am running 2.6 - will upgrade to 2.6.3 after posting this reply. Thanks for link.

I did all exactly as you describe with one exception. Instead of X button to exit I did File>Exit (from the menus). I also just tried the X button and that does not crash.
-jss
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  #6  
Old 12-10-2010, 01:22 PM
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Sherry C Sherry C is offline
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Default Re: NC 2.6 aborts if Exit after loading a Template file

Hi,

I just tried the "all steps, then File/Exit" and it didn't crash for me here. Here's hoping the 2.6.3 upgrade fixes the problem for you. There was a different issue with some templates that was fixed in one of the 2.6.x iterations (can't remember which at the moment) that may have also manifested itself as the problem you're seeing (which we didn't know about). Hopefully the fix for the other problem solves the problem you're seeing as well.

Do let me know if it doesn't.

ttfn,
Sherry
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