First Notation software run stalls on file load

[Mark W]

Hello NotationUser,

This is probably greedy of me to ask, but here it is: Would you be willing the write up the Knowledge Base (KB) article about this Acer-specific problem?

It would be difficult for me to write it up well without have the Acer machine here.

Our KB articles are usually very concise. You can look at a few to see the style. The KB article usually starts with the specific computer configuration where there is a problem, if the configuration is relevant. Then it describes the symptom. Then it describes the fix, if the user can do that at his end. Or, if the problem is in Composer and it has been fixed, then we tell the user to upgrade to a current maintenance release of Composer. Or, if there is a work-around, we describe the work-around. And, if it is a bug in Composer and there isn't a work-around, then we apologize and let the user know it's a known bug that we'll fix.

Cheers
-- Mark