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Old 11-07-2006, 06:18 PM
Mark Walsen (markwa)
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Default Hello Clyde, If a forum dis

Hello Clyde,

If a forum discussion needs to go offline for any reason, then we can simply continue it at Notation's helpdesk. When you reply to a forum post, just change the reply-to from forum@notation.com to support@notation.com. That will turn the discussion into a private one. Also, the continued discussion will be tracked well by the helpdesk, which works a lot like the forum, in that it maintains threads of back-and-forth conversation.

Helpdesk conversations at support@notation.com are still visible by all Notation Software staff. If you want to keep the conversation private also from other Notation Software staff members, then just continue the conversation at my private email address. [Warning to others reading this: My private email address has very stringent anti-spam filters; so warn me at support@notation.com before you send me private email, so I can put you on my private email's white list.]

Cheers
-- Mark
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