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Old 01-14-2013, 10:45 PM
Sherry C's Avatar
Sherry C Sherry C is offline
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Join Date: Jul 2009
Location: Bad Axe, MI, USA (The Tip of the Thumb of Michigan)
Posts: 2,322
Default Re: Technical Support

Hi,

The first thing that comes to mind is memory - how much memory does the machine have? The minimum requirement with Vista is 512 Mb, but (as with any program) the more memory the better. The Edit history is typically the culprit in a case where the machine has little memory (eg. it gets full, and may cause a problem if the memory handler doesn't give you any warning). If this is the issue, then periodically using Edit/Clear Undo History should alleviate the problem.

If you've got more than 1 Gb of memory, then it may be that some of the edit steps you're doing are showing a bug. If you're doing the same types of steps and getting a crash, please let me know either here or at our Helpdesk (support@notation.com).

Thanks!
Sherry
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