Reinstalling composer after os x sierra update

[antoniozappino]

Hi,

I currently own two licenses of Notation Composer 3.06 that are installed on two different machines: one WIN10 laptop and one Mac using OSX El Capitan with the "Wine" system, in order to run composer on the Mac (it runs flawlessly, except for the notation software synth, that has no sound output).

Now thinking to update the Mac to OSX Sierra doing a "fresh" installation of the entire system: after that, needing to reinstall Wine and, consequently, Notation Composer, will I be able to simply reinstall the package of Composer "as is" entering my personal data and the license number (using the backup of the installation files I downloaded when purchased the software), or will I have to perform some other actions to re-install correctly my license?

Thanks in advance for your help, and all the best.

Antonio

[Sherry C]

Hi Antonio,

run composer on the Mac (it runs flawlessly, except for the notation software synth, that has no sound output).

The Mac setup should use the Mac's internal synth - it has "issues" with our NS internal synth :)


Now thinking to update the Mac to OSX Sierra doing a "fresh" installation of the entire system: after that, needing to reinstall Wine and, consequently, Notation Composer, will I be able to simply reinstall the package of Composer "as is" entering my personal data and the license number (using the backup of the installation files I downloaded when purchased the software), or will I have to perform some other actions to re-install correctly my license?

That should work fine. If it doesn't, please contact us at the Support Desk (http://notation.kayako.com/Tickets/Submit)or via email at support@notation.com to let us know and we'll get you going.

ttfn,
Sherry

[Sherry C]

Hi Antonio,

Regarding the Notation Software Synth on your Mac, our development team would like to know if you are using Direct Sound or ASIO when trying to use the NS Synth.

Thanks in advance for the info.

ttfn,
Sherry

[antoniozappino]

Hi Sherry,

I tried both audio drivers, but with the same result: no sound output.

All the best,

Antonio

[Sherry C]

Thanks for the info Antonio!

ttfn,
Sherry