PDF exports as a black screen

[Greenmanharper]

I just upgraded to Notation Musician 3.4 from 3.2 with the hope that when I export a file as a PDF it would open cleanly.
I still only get a black screen. I have attempted opening with 3 different PDF programs (including Adobe), but all give the same result.

Am I missing a step in the PDF export process?

Thank you for whatever assistance you can provide.

Duncan Saunders

[Sherry C]

Hi Duncan,

This may be due to a "leftover" setting from the 3.0.2 installation.

To correct this, you can use the Registry Editor (regedit.exe) to change the settings.



Click the Windows Start button in the lower left of your screen.
Type "regedit.exe" in the Search box. "regedit.exe" should show up in the results field. Click on it.
In the left-hand panel, navigate to Computer / HKEY_CURRENT_USER / Software / Notation / Musician /PageSetupOptions / PDFCompressionFac
Double-click the "PDFCompression" on the right-hand side and change the value to "3". Click "Ok" to save the change.

Try it now. If that doesn't do the trick, then run regedit.exe again as above, but change the PDFforcePngMethod setting to "1".



Here's a screenshot to show you what the regedit setup will look like (this is for Composer - yours will be for Musician).


1574


Please let me know if you have any further questions or problems.


ttfn,
Sherry