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driep01
02-10-2013, 03:52 PM
Hi,

I am busy with a 4 staff piece of music.

I can mute or play staffs 2, 3 and 4 but staff 1 is dead, dumb and without sound.

I have looked all over and tried the help information but I cannot get staff 1 to play.

Any advice?

Sherry C
02-10-2013, 04:57 PM
Hi,

A few things to look for:

1. The MIDI playback device - in Staff/Setup, check the Device and make sure it is a device that is "on" for your setup. Also check the Bank, which typically should be "000,000 General MIDI" unless you have a special setup.

2. Volume - make sure the volume level of the staff is set around the same value or higher as the other staves. You can check this in the Staff/Settings.

3. Note velocity - use the Note Velocity tab (if you're using Notation Composer) to see the Note velocities - just mouse-over the notes. If they are low (eg. 40 or lower), you can (1) click the Staff Select button (2) use Region/Convert Region to a selection of notes and (3) hold the L key (for "loudness") and press the Up arrow key to make the notes louder.

If the above suggestions don't help, please either post a copy of the file, or send me a copy at support@notation.com and I will take a look at it.

ttfn,
Sherry

driep01
02-10-2013, 05:01 PM
Thanks Sherry,

It was indeed nr 2 - the staff volume that was giving me headaches.

Phlip